Affiliate Marketing Specialist

Pitching & Proposal

• Participate in the initial client meeting to support discussion and understand project requirements.
• Conduct research to understand client brand, product and services accordingly.
• Involve in planning & strategy for affiliate marketing proposals.

Project Onboarding

• Understand client’s requirements, target to be achieved to on-board new clients.
• Develop a detailed onboarding checklist, timeline, and execution plan for each affiliate project.
• Define clear sales KPIs and content-related performance expectations in alignment with client objectives such as number of video content posts per week, target sales volume or GMV per week
• Design performance-driven affiliate commission and incentive structures based on the client's desired ROI ratio.
• Percentage-based commissions
• Tiered incentives
• Fixed rewards
• Propose and document affiliate incentive schemes such as:
• Develop and enforce affiliate compliance, content guidelines, and platform-specific (e.g., TikTok) best practices to maintain quality and brand consistency.
• Coordinate and facilitate product training sessions with the client for both internal stakeholders and Affiliates

Affiliate Management

• Identify and select suitable Affiliates that align with the client’s brand objectives and campaign goals.
• Present contract terms and manage the full process of agreement with Affiliates.
• Coordinate with Warehouse team to ensure timely delivery of product to Affiliates and customers.
• Support relationship-building efforts by maintaining regular communication, addressing inquiries and resolving issues with Affiliates.
• Oversee the content creation process and ensure all creative outputs meet brand standards and requirements.

Affiliate Performance Management

• Set up and support affiliate profiles on TikTok and other relevant platforms to ensure proper tracking of sales.
• Monitor affiliate performance on a weekly basis by using KPIs such as video content, sales, engagement, conversion, etc.
• Define performance benchmarks and identify underperforming affiliates proactively.
• Develop and implement performance optimization plans to boost Affiliates performance.

Client Servicing

• Client servicing and relationship management.
• Handle client inquiries through various communication channels—including phone calls, WhatsApp, email, and others—as and when required.

Team Collaboration

• Serve as the key point of contact for the client regarding affiliate performance updates, progress, and strategic recommendations.
• Work closely with cross-functional teams including Partnership Management Specialist, E-commerce Team, Client Marketing, Legal and Operations, Warehouse team, Production team etc to shape planning and strategy for client business.

Reporting & Analytics

• Collaborate with the Data Analytics team to analyze Affiliates performance.
• Initiate weekly performance review and work in progress meetings with the client or project team.
• Ensuring the KPI achieved according to client expectation.
• Providing finding and insight for performance improvement.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Schedule:

• Monday to Friday

Work Location: In person