THE WORK: Join our dynamic team! Build Knowledge and support the team. Participate in Problem Solving discussions. Let's create a brighter future together.
- Meet collection targets and service levels
- Contact debtors to make payment arrangements and resolve disputes
- Recover overpayments discovered through audits
- Develop collection strategies and models
- Prepare and provide collections statistics and reports
HERE'S WHAT YOU WILL NEED: - Expert proficiency in Collections Processing
- Expert proficiency in Communication
- It is advantageous to have prior experience in relevant related skills
- Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE: - Expert proficiency in Order to Cash (OTC)
Skill Required Order to Cash Collections Processing P4 . Qualification Bachelor s Degree . YOE 1 to 3 years. Lang Mandarin C1 , English B2 . What would you do Collector will be responsible for obtaining timely payments within prescribed payment terms to maximize AR, current and minimize write offs. The position will have regular contact with client Sales Organization, Account Resolution Team and other internal client areas as well as external communication with the designated client base Responsible for collecting customers Receivable based on agreed upon criteria with client and in accordance with the DTP. Responsible for activities assigned by the Collections Team Lead Responsible for calling, emailing, making payment arrangements with customers Demonstrates the ability to work as part of a team Manage OTC collection disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process tool , delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations Restricted countries ..
