
Operation assistant
Salary undisclosed
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Job Scope & Responsibilities: 1. E-commerce Order Management - Check and print daily orders from platforms like Shopee, TikTok Shop, Shopify, etc. - Ensure all customer and product information is accurate before processing. 2. Parcel Packing & Preparation - Pack parcels neatly and according to SOP (including labels, free gifts, invoices if needed). - Ensure every parcel is correctly labeled for the respective courier service (e.g., J&T, NinjaVan, DHL). 3. Courier Handling & Handover - Sort and organize parcels by courier type. - Ensure all parcels are handed over or ready for pick-up on time. 4. Shipping Status Update - Update tracking numbers in the system or platform if required. - Monitor delivery status and assist in follow-ups if issues arise. 5. Stock Management - Update stock levels after order fulfillment to avoid overselling. - Assist in stock checking and regular inventory counts. 6. Basic Quality Check - Ensure items are in good condition and match the order before packing and shipping. 7. Daily Operational Support - Help arrange and store new incoming stock. - Assist other teams (e.g., production team) with tasks like tagging, sorting by size, etc. 8. Ad-hoc Tasks - Assist during warehouse sales, product launches, restocking events, or special campaigns. - Perform other duties as assigned by the Operations Supervisor.