RESTAURANT MANAGER
Job Summary:
Responsible for the effective and successful management of labor, productivity, quality control, and safety measures for a business. Oversees all aspects of food and beverage operations, from managing staff and ensuring quality to controlling costs and optimizing profitability, while also ensuring compliance with regulations
Responsibilities:
1) Operational Management:
Oversee daily operations, ensuring smooth and efficient execution of all processes, including food preparation, service, and customer experience.
2) Staff Management:
Hire, train, supervise, and manage staff to maintain high standards of service and productivity.
3) Quality Control:
Implement and maintain quality control measures to ensure food safety, hygiene, and consistency in food quality.
4) Cost Control:
Monitor and control costs, including food costs, labor costs, and other operational expenses, to maximize profitability.
5) Inventory Management:
Manage inventory levels, ensuring adequate stock of ingredients and supplies while minimizing waste and spoilage.
6) Compliance:
Ensure compliance with all relevant food safety regulations, health codes, and industry standards.
7) Revenue Generation:
Develop and implement strategies to increase revenue and market share, while maintaining profitability.
8) Customer Satisfaction:
Ensure a positive customer experience by addressing complaints, providing excellent service, and meeting customer expectations.
9) Process Improvement:
Identify areas for improvement in operational processes and implement strategies to enhance efficiency and effectiveness.
10) Team Leadership:
Lead and motivate a team of employees to achieve operational goals and objectives.
11) Reporting:
Prepare and analyze reports on key performance indicators (KPIs) to track progress and identify areas for improvement.
Skills and Qualifications:
- Age 40 years above.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Experience in food and beverage operations.
- Knowledge of food safety regulations and health codes.
- Proficiency in inventory management and cost control.
- Ability to analyze data and identify areas for improvement.
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced and demanding environment.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field
(experience in food service industry is a MUST).
- OR Proven experience in operations management or a similar role, minimum of 5-10 Years.
- Strong leadership and people management skills.
- Analytical mindset with the ability to analyze data and make data-driven decisions.
- Excellent organizational and time management abilities.
- Strong problem-solving skills and the ability to handle challenges effectively.
- Knowledge of industry best practices and trends in operations management.
- Excellent communication and interpersonal skills.
- Willing to travel and handle ah-hoc job without hesitation.
- Active and Energetic by nature and able to handle situation.
Job Type: Full-time
Pay: RM5,000.00 - RM6,000.00 per month
Experience:
- Restaurant management: 5 years (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: In person