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Network Operation Centre Internship (6 months internship)

RM 1,100 - RM 1,200 / month

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Job requirements:

Based in the office, handling phone and ticket enquiries.

o Monitor and manage network performance and troubleshoot issues.

o Assist in resolving network problems or escalate them to higher-level engineers.

o Track and document service requests and technical issues.

o Assist in routine network maintenance tasks and support the network team.

  • Skills/Qualities Needed:

o Understanding of networking concepts and technologies (e.g., TCP/IP, DNS, VPN).

o Strong communication skills to manage customer queries and support requests.

o Ability to work in a fast-paced environment and handle multiple inquiries.

o Ability to learn about network monitoring tools and reporting systems.

o Customer service orientation and the ability to manage technical issues professionally.

Job Type: Full-time

Pay: RM1,100.00 - RM1,200.00 per month

Benefits:

  • Additional leave

Schedule:

  • Monday to Friday