Network Operation Centre Internship (6 months internship)
- Internship, onsite
- Pacific Comnet (M) Sdn Bhd
- Kuala Lumpur, Malaysia
Job requirements:
Based in the office, handling phone and ticket enquiries.
o Monitor and manage network performance and troubleshoot issues.
o Assist in resolving network problems or escalate them to higher-level engineers.
o Track and document service requests and technical issues.
o Assist in routine network maintenance tasks and support the network team.
- Skills/Qualities Needed:
o Understanding of networking concepts and technologies (e.g., TCP/IP, DNS, VPN).
o Strong communication skills to manage customer queries and support requests.
o Ability to work in a fast-paced environment and handle multiple inquiries.
o Ability to learn about network monitoring tools and reporting systems.
o Customer service orientation and the ability to manage technical issues professionally.
Job Type: Full-time
Pay: RM1,100.00 - RM1,200.00 per month
Benefits:
- Additional leave
Schedule:
- Monday to Friday