Service Crew - Bukit Rimau / Puncak Alam

Customer Service: • Greet and welcome customers in a friendly and professional manner. • Assist customers in making menu selections and provide information about the products or services offered. • Take and process customer orders accurately and efficiently. • Handle customer inquiries and resolve issues promptly and courteously. 2. Order Processing: • Input and process customer orders into the point-of-sale (POS) system. • Ensure accuracy in order details and communicate special requests to the kitchen or relevant departments. • Coordinate with kitchen and other staff to ensure timely delivery of orders to customers. 3. Table Maintenance: • Set up and clean dining areas before and after service. • Clear tables of used dishes, utensils, and glassware promptly. • Ensure tables are properly set with clean utensils, napkins, and condiments. 4. Hygiene and Sanitation: • Adhere to hygiene and sanitation standards in handling food and beverages. • Follow proper cleaning procedures for dining areas, including tables, chairs, and floors. • Maintain personal hygiene and cleanliness in accordance with company policies. 5. Team Collaboration: • Work collaboratively with other members of the service and kitchen teams. • Communicate effectively with colleagues to ensure seamless service. • Assist in other areas of the establishment as needed. 6. Cash Handling: • Handle cash transactions accurately and responsibly. • Process payments using cash registers or electronic payment systems. • Provide customers with receipts and ensure correct change is given. Physical Requirements: • Ability to stand for extended periods. • Ability to lift and carry moderate weights. • Stamina to handle the demands of a busy service environment.