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Mandarin Speaker (Need Experience) - Regional Concierge (May Intake)

RM 4,300 - RM 4,600 / month

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  • Deliver prompt and efficient assistance to customers via multiple communication channels, including inbound/outbound calls, email, and live chat.
  • Serve as the primary point of contact, offering a high-touch, personalized experience for all brand-related inquiries.
  • Coordinate and manage customer engagements such as test drives, service appointments, and exclusive brand events to ensure a seamless experience.
  • Initiate proactive outreach to both new and existing customers to highlight the latest vehicle models, features, and promotional offers.
  • Provide exceptional client service, demonstrating professionalism and strong communication skills in every interaction.
  • Proficiency in English and Mandarin (spoken and written) is required to effectively communicate with a diverse customer base and handle inquiries.
  • Candidates should have prior experience in cold calling and sales, with the ability to confidently engage potential clients, handle objections, and convert leads into opportunities.
  • 1–2 years of customer service experience is preferred, especially in roles that involve problem-solving, and providing high-quality support.
  • Provided training
  • 5 working days (Mon-Fri; 9am-6pm)
  • EPF/SOSCO
  • Provided allowance
  • Annual leave/Medical leave