
Field Service Representative
RM 3,000 - RM 3,499 / month
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• This role involves Data Entry (Software Base), diagnosing and resolving technical issues (Hardware Base) • Providing on-site technical support, troubleshooting and maintenance for equipment or systems at customer locations. (Training will be provided) • Ensuring proper setup and functionality. • Maintaining accurate system records of service activities • Diagnosing and resolving technical issues efficiently and effectively. • Proficient in mobile and desktop platforms (Windows, Android). • Follow manufacturer guidelines and safety protocols during all service activities. • Previous experience in field service roles is an advantage, with some positions requiring 1 – 3 years of relevant experience. • Familiarity with Telematics Software and Hardware preferably. • Ability to read technical manuals and schematics, and proficiency in relevant software applications. • Flexibility to work beyond standard hours (Base on assembly plant timing). • Will be working under our subsidiary company - AUTO DATA TECHNOLOGIES SDN BHD