
F&B Reservations - Hyatt Regency Kuala Lumpur at KL Midtown
Salary undisclosed
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You will be responsible for the reservation process for the hotel's restaurants, bars and other dining outlets. Your role is to ensure a seamless guest experience by managing reservations efficiently, coordinating with the service team and maximizing table occupancy. You play a key role in handling guest reservations, managing booking systems and ensuring excellent customer service. You are required to work closely with the restaurant and front office teams to optimize table management, handle special requests, resolve any reservation-related issues and to train reservation team or hostesses in handling bookings and guest interactions.