Technician (Maintenance)

1. Routine Maintenance: Conduct regular inspections of the hotel's facilities, including guest rooms, common areas, mechanical rooms, and exterior grounds, to identify maintenance needs. Perform preventive maintenance tasks on HVAC systems, plumbing fixtures, electrical systems, and other equipment to ensure optimal performance and longevity. Inspect and maintain fire safety equipment, including fire alarms, extinguishers, and sprinkler systems, in compliance with local regulations and safety standards. Conduct regular checks of lighting, door locks, and security systems to ensure they are functioning correctly. Assist with maintenance of properties beyond hotel that belongs to the owners. 2. Repair and Troubleshooting: Respond promptly to maintenance requests from guests, tenants and hotel staff, prioritizing tasks based on urgency and potential impact on guest satisfaction. Diagnose and repair issues with HVAC systems, such as air conditioning units, boilers, and ventilation systems, to maintain comfortable temperatures throughout the hotel. Troubleshoot plumbing problems, such as leaks, clogs, and faulty fixtures, and perform repairs or replacements as necessary. Address electrical issues, including power outages, faulty wiring, and malfunctioning outlets or switches, to ensure a safe and reliable electrical supply. Set-up and manage any assistance required during any Banquet events which may include management of Audio-Visual needs. 3. Emergency Response: Be available for on-call duty to respond to emergency maintenance issues outside of regular working hours, including evenings, weekends, and holidays. Act quickly to resolve urgent maintenance issues, such as burst pipes, electrical failures, or elevator malfunctions, to minimize disruption to guests and operations. Coordinate with external contractors and service providers as needed for specialized repairs or maintenance tasks beyond the scope of in-house capabilities. Be part of the Occupational Safety and Health Administration (OSHA) and Emergency Respond Team (ERT) team to manage and respond to any emergency as required at all times. 4. Documentation and Reporting: Maintain accurate records of maintenance activities, including work orders, equipment inspections, and repairs performed, using computerized maintenance management systems (CMMS) or other tracking tools. Prepare reports on maintenance trends, equipment performance, and upcoming maintenance needs to support budget planning and decision-making by hotel management. Communicate effectively with supervisors, colleagues, and external vendors to ensure the timely resolution of maintenance issues and the efficient coordination of tasks. Actively involved with Occupational Safety and Health Administration (OSHA) and Emergency Response Team (ERT) team’s management. 5. Sustainability Initiatives: Identify opportunities for sustainable and environmentally responsible procurement practices. Collaborate with suppliers to source eco-friendly products and reduce the hotel's carbon footprint. Continuously seek updated market trends and to collaborate with all department heads to ensure the hotel remains as market leader. Other Duties 1. Cross-Departmental Support: Assist other hotel departments as needed, including but not limited to Food and Beverage, Housekeeping, and Front Office. Collaborate with department heads to fulfil procurement needs for events, conferences and special occasions hosted at the hotel. Attend and make success hotel organized activities or events. Take on additional roles and working extra hours that the hotel management may assign not limited to the key responsibilities. Assist with property maintenance that is beyond the hotel facilities as and when required.