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Business Analyst

RM 6,000 - RM 7,999 / month

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We are seeking a proactive and detail-oriented Business Analyst with 2 to 5 years of experience to join our growing team. The ideal candidate will bridge the gap between business needs and technology solutions, helping to define requirements, streamline processes, and ensure successful project delivery. Key Responsibilities: • Gather, analyze, and document business and system requirements from stakeholders. • Translate business needs into functional specifications for developers and designers. • Work closely with cross-functional teams (IT, QA, Product, UX/UI, etc.) to ensure solutions align with business goals. • Conduct stakeholder interviews, workshops, and process analysis sessions. • Create user stories, process flows, and data models where necessary. • Support testing efforts, including reviewing test plans, test cases, and performing UAT. • Monitor project progress and help ensure timely delivery of deliverables. • Identify and recommend opportunities for process improvements and system enhancements. • Prepare business case documents, reports, and presentations. Required Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or a related field. • 2–5 years of experience as a Business Analyst or in a similar analytical role. • Strong understanding of business process modeling, requirements gathering, and SDLC. • Experience using tools such as JIRA, Confluence, Microsoft Visio, or Balsamiq. • Excellent communication and interpersonal skills to interact with technical and non-technical stakeholders. • Strong problem-solving, critical thinking, and analytical skills.