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Restaurant Front of House
RM 3,000 - RM 3,500 / month
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Responsibilities
- Customer Service: Greeting guests, managing reservations, seating guests, taking orders, and addressing customer concerns.
- Order Taking and Transmission: Accurately and efficiently taking orders and relaying them to the kitchen.
- Service and Food/Beverage Preparation: Serving food and drinks, ensuring proper presentation, and adhering to restaurant standards.
- Table Management: Clearing tables, setting tables, and ensuring a clean and organized dining area.
- Cash Handling and Payments: Handling cash and credit card transactions accurately and efficiently.
- Communication: Communicating dietary restrictions or special requests to the kitchen.
- Teamwork: Working collaboratively with other FOH and back-of-house staff.
- Compliance: Following all safety and sanitation procedures.
Skills and Qualifications
- Having a minimum of 2 years service crew experience in a similar Hospitality environment.
- Have outstanding customer services skills who can adapt their approach to make our clients feel welcome
- Have a passion for hospitality and are looking to develop your career within the f&b industry
- Ability to work collaboratively with other staff members.
- Ability to manage multiple tasks and prioritize responsibilities.
- Familiarity with the menu and beverage list, and ability to make recommendations.
What we expect:
- Work 5 days per week (including public holidays)
- Fluent in Mandarin & English
- Proven good tract of record work experience in a restaurant or café setting
- Demonstrated excellent customer service skills
- Enjoy working in food and beverage industry
- Willingness to work flexible hours
Job Type: Full-time
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Evening shift
- Night shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Mandarin (Preferred)
Work Location: In person