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HOST LIVE SUPERVISOR
RM 2,500 - RM 3,000 / month
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As a Host Live Team Leader, you are responsible for leading, managing, and supporting a team of live stream hosts. Your role is to ensure high-quality livestream sessions, maintain team performance, and align hosting strategies with the company’s branding and sales goals.
Key Responsibilities:
- Manage daily operations of the host live team, ensuring they follow schedules and content plans.
- Assign tasks, shift rotations, and monitor attendance and punctuality.
- Provide onboarding, training, and ongoing coaching to new and existing hosts.
- Share tips and best practices to improve camera presence, engagement, and product pitching.
- Review live sessions for quality, professionalism, and brand consistency.
- Ensure all live content complies with platform guidelines and company policies.
- Track team KPIs such as viewer engagement, conversion rates, watch time, and sales.
- Provide feedback and create action plans for improvement where necessary.
- Work with marketing and content teams to develop campaign ideas, product focuses, and creative angles for livestreams.
- Maintain high morale, build team spirit, and recognize top performers.
- Organize team activities or competitions to boost motivation.
- Monitor how hosts interact with viewers, ensuring they are professional, engaging, and customer-focused.
- Provide regular updates and performance reports to management.
- Suggest improvements based on data insights and viewer feedback.
- Handle any issues that arise during live sessions (technical issues, host emergencies, negative comments, etc.).
- Stay up to date with live stream trends, competitor activities, and new tools or techniques to keep the team innovative.
Requirements:
- Diploma or Bachelor's Degree in Mass Communication, Marketing, Broadcasting, Business, or any related field.
- Minimum 1–2 years of experience as a live host, presenter, or in a similar public-facing role.
- Prior experience leading or managing a team is highly preferred.
- Experience with livestream platforms (e.g. TikTok Live, Facebook Live, Shopee Live, etc.) is a strong advantage.
- Excellent verbal communication skills in English (and other required languages).
- Strong camera presence and ability to coach others to engage with live audiences effectively.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Work Location: In person