
PART & ACCESSORIES ASSISTANT
· To manage parts department by ensuring sales targets are met through workshop and counter business. Responsible for overall sales targets and cost management of parts department
· To provide competent and efficient parts supply within planned inventory level (stock turnover, stock month) to all customers
· Responsible organization and maintenance of branch parts department including company's assets, physical parts, correct quantity, proper location and condition, computer system, documents and equipment, business license, etc
· To motivate and train subordinate so as to continuously improves product and job knowledge and attain high level of salesman and customer relationship.
· To maintain effective feedback and close coordination with subsidiaries and head office in terms of policies and procedures, markets development, Branch medium and short-term planning, etc.
· Responsible for timely reports submission and analysis.
· Responsible in SOPs, ISO, DOE, Safety & Health and local authorities’ compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company’s profitability.
· Responsible to perform other duties requested by superior.
· To maintain a proper organization of effective / accurate parts supply, inquiries and back order process to workshop, dealers, customers and branches.
· To maintain a proper organization of effective administrative and clerical duties.
· Maintaining and updating of product knowledge and market feedback through Service / Parts News cum memos
· To maintain a total organization of effective cleanliness, tidiness and arrangement of office and office equipment.
· To maintain a total organization of effective and accurate physical parts receiving, checking and binning. (RDR Claim and damaged parts)
· To maintain a total responsibility of effective housekeeping.
· Cleanliness and tidiness of internal, external and surrounding area.
· Cleanliness and proper arrangement of parts location and relocation
· To carry out weekly random stock check (20 line items).
· To perform a complete Annual Stock Check Exercise (as per instruction by Head Office).
· To provide an effective short and medium term parts store planning and implementation at Branch in terms of maximum space utilization rearrangement of fast and slow moving parts.
· To perform and to carry out other relevant parts duties which is instructed by Aftersales Head / Service Head/Service Manager from time to time.
· To report / advice Aftersales Head / Service Head/Service Manager on any relevant matters, which arise as and when.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Perai: Reliably commute or planning to relocate before starting work (Required)