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Software Support Engineer

Salary undisclosed

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What Applies to You

Empowering Seamless Operations and Delivering Exceptional Support - Software Support Enginner plays a key role in maintaining and enhancing our software applications while ensuring exceptional customer support. You’ll be responsible for resolving technical issues, responding to customer inquiries, and implementing improvements that contribute to the stability and performance of our systems.

What You'll Do

  • Analyze, troubleshoot, and resolve reported issues in a timely manner.
  • Respond to customer queries and resolve support tickets, ensuring a positive experience.
  • Implement fixes, enhancements, and performance improvements.
  • Identify recurring issues and recommend long-term solutions to improve application stability.
  • Participate in the deployment and post-deployment support of applications.