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Job ID: 22401
Location: Bukit Jalil KL, MY
Area of interest: Operations
Job type: Regular Employee
Work style: Office Working
Opening date: 9 Apr 2025
Job Summary
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for Good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Role Responsibilities
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Role Responsibilities
- This is an exciting opportunity to be part of the CCIB Change & Transformation team – a function which partners with colleagues to create #simplerfasterbetter processes, putting clients and business outcomes at the centre of what we do. The role focus is to:
o Execute CIB Change Portfolio construction and execution delivering within financial and quality measures.
o Provide insights into the portfolio mechanics and finances to increase predictability and strategic nature of portfolio management.
o Provide accurate analyses and insight to the Head of CIB Change & Transformation
o Prepare QPR & Other meeting artefacts to communicate insight and analyses to the wider CIB and T&O community.
o Manage benefit realisation across CIB investment portfolios
o Monitor spend vs. accruals across the investment portfolio
o Manage rate card allocations across programmes
o Working with COOs, Business and Functional stakeholders it will be important that the chosen candidate has credible experience with a Project, Programme and Portfolio management background. As an individual, it will be important to have excellent interpersonal skills. The person must be hands-on enough to design, discover, facilitate, and implement practical solutions.
o The scope of this role goes across CIB. It includes a blend of strategic thinking and execution and provides a good platform for future roles.
o Provide insights into the portfolio mechanics and finances to increase predictability and strategic nature of portfolio management.
o Provide accurate analyses and insight to the Head of CIB Change & Transformation
o Prepare QPR & Other meeting artefacts to communicate insight and analyses to the wider CIB and T&O community.
o Manage benefit realisation across CIB investment portfolios
o Monitor spend vs. accruals across the investment portfolio
o Manage rate card allocations across programmes
o Working with COOs, Business and Functional stakeholders it will be important that the chosen candidate has credible experience with a Project, Programme and Portfolio management background. As an individual, it will be important to have excellent interpersonal skills. The person must be hands-on enough to design, discover, facilitate, and implement practical solutions.
o The scope of this role goes across CIB. It includes a blend of strategic thinking and execution and provides a good platform for future roles.
Key Responsibilities
Strategy
- Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions.
- Ensure CIB compliance to all Banks standards as appropriate.
- Work in partnership with the First and Second line of defence teams to ensure risk appetite is maintained while manual intervention in operational processes is minimised.
- Measure and track financial benefits to ensure accurate planning and alignment to Corporate Plan.
- Track productivity metrics to demonstrate improvement of overall performance.
- Work in partnership with the T&O Operational Excellence team to ensure consistency of approach across CCIB/ TTO and SCB as appropriate to the Business.
- Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions
- Ensure traceability and clear metrics to demonstrate the achievements delivered.
- Identify and implement improvement opportunities within the CIB COO and associated functions.
- Ensure the delivery of initiatives in line with the Bank’s control and governance framework.
- Looks for opportunities to drive continuous improvement, including the implementation of improved ways of working, digitization, automation, and simplification across the scope of project and program management execution and reporting.
People & Talent
- Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Ways of Working.
- Work closely with colleagues with different expertise in self-steering teams and help embed a culture of continuous improvement across CIB.
- Appropriately escalate and manage risks arising from Change initiatives, ensure RAID is priced, captured, and managed as part of the entire portfolio delivery.
- Be proactive in seeking regular assurance that the teams are performing in line with the changes agreed.
- Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed by Product Transformation leads within an appropriate timeframe and escalated through the relevant QPR in line with the banks policies
- Ensure any material issues are escalated directly to the Head of Transformation & Change, CIB & EA in a timely manner when required i.e. Significant risks, regulatory breaches, significant conduct issues, capacity or capability issues etc
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Help the change team/ Squad to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Skills and Experience
- CIB MT and Relevant Product Owners and Business Heads across CCIB & EA
- Group Transformation Office
- CIB COO MT and their teams
- Transformation Leads across COO CIB & EA
- Embed ‘Here for Good’ and Group’s brand and Values in personal working practices
- Maintains high levels of integrity, motivation, and morale.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies & procedures
Qualifications
- Minimum of 5 years’ experience in a professional corporate environment having scoped, shaped, and delivered large scale complex Programmes and Portfolios.
- The ability to work across domains, partner and coordinate with multiple stakeholders and be able to manage and navigate through ambiguity and organizational complexity.
- Strong interpersonal and communication skills.
- Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety / high volume of tasks while maintaining quality delivery.
- Understands the operational environment, processes and controls needed to execute requirements.
- Handles sensitive matters with discretion and confidentiality.
- Ability to manage a diverse and challenging stakeholder community.
- Culturally aware and able to adapt style and approach to the country they are working with.
- Strong ability to analyse and understand Programme and Portfolio financials and other relevant data points to synthesize observations and/or recommendations for management attention.
- Proficiency in using collaboration tools such as Confluence, SharePoint, Mural and reporting tools Tableau, Clarity, JIRA and Planview
- Strong organisational skills including attention to detail and multitasking ability.
- A results-driven professional, who takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up their sleeves’ to get the job done. Proven success in holding individuals accountable for progress against agreed deliverables.
- A mindset to continuously learn and develop themselves.
- An understanding of Strategy covering key operating domains.
- A solid understanding of Risk Management and Controls
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
www.sc.com/careers