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Retail E-Commerce Picker - Lotus’s Online (Desa Tebrau)

Salary undisclosed

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Job Description: The Retail E-Commerce Picker is responsible for ensuring smooth day-to-day operations for online customer order fulfillment. Duties include picking, replenishment, marshalling, sales support, customer service, and maintaining workplace cleanliness. This role requires attention to quality, efficiency, and strict adherence to operational and safety standards. Main Responsibilities: 1. Pick and assemble customer orders from various departments (grocery, chilled, frozen). 2. Ensure product quality, correct quantity, and on-time preparation for delivery. 3. Stage and marshall orders onto dollies by sequence for dispatch. 4. Maintain cleanliness of work areas, equipment, and loading bay. 5. Assist in replenishing merchandise and offer support in customer service during peak hours to ensure a positive customer experience. 6. Follow all safety procedures and company operational guidelines. Requirements: 1. Physically fit and able to handle manual tasks. 2. Willing to work rotating shifts and flexible hours. 3. Able to follow instructions and SOPs. 4. No experience required — training will be provided. 5. Basic Bahasa Malaysia or English is an advantage. Work Location: Based in Lotus’s Store, under the Shop Online Department As an employer, we offer a wide range of benefits to support our team members’ well-being and success, including: 1. 5 working days per week 2. EPF & SOCSO contributions 3. Starting with 15 days Annual Leave (increases with service) 4. Medical Leave 5. Cashless medical coverage (inpatient and outpatient) 6. Insurance coverage provided 7. Staff purchase rebate (discount) 8. Easy salary withdrawal anytime (Earned Wage Access) 9. Optical and dental benefits 10. Free uniform provided 11. Annual increment and bonus 12. Employee Assistance Program (Naluri)