Senior Associate, Demand Planning & Supply | TNG Digital

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JOB BRIEF

The Demand and Supply Planning Specialist is responsible for balancing demand forecasts with supply chain operations efficiently. The role involves analyzing trends, collaborating across departments, optimizing inventory, and leveraging automation and data visualization tools like Power BI to improve decision-making and operational efficiency.

JOB RESPONSIBLITIES

Demand Forecasting & Planning:

1. Develop and maintain accurate demand forecasts by analysing historical sales data, market trends, and customer behaviour.
2. Collaborate with sales, marketing, and product teams to gather inputs and adjust forecasts based on promotional activities, seasonality, and new product launches.
3. Monitor forecast accuracy and adjust planning methods accordingly to reduce forecast errors.

Supply Planning & Inventory Management:

1. Create supply plans that align with demand forecasts, considering lead times, supplier capacities, and inventory targets.
2. Ensure optimal stock levels are maintained across distribution centers to meet customer demand while avoiding overstocking or stockouts.
3. Coordinate with procurement, production, and logistics teams to manage the flow of goods through the supply chain.

Collaboration & Communication:

1. Work closely with cross-functional teams (Business unit, procurement, finance, and internal operations) to ensure alignment on demand forecasts and supply plans.
2. Communicate forecast updates, inventory risks, and supply chain performance to relevant stakeholders.
3. Act as the liaison between demand planners and supply chain teams to address any discrepancies or challenges in fulfilling demand.

Capacity & Production Planning:

1. Work with suppliers and production teams to align capacity planning with demand forecasts.
2. Adjust production schedules or procurement plans based on changes in demand, supply chain disruptions, or other unforeseen factors.

Data Analysis & Reporting:

1. Analyse demand patterns, inventory performance, and supply chain metrics to identify areas for improvement.
2. Provide regular reports on forecast accuracy, inventory levels, service levels, and other key performance indicators (KPIs) to management.
3. Identify risks and opportunities within the demand and supply chain processes.

Process Improvement:

1. Continuously evaluate and refine demand and supply planning processes to improve efficiency, accuracy, and responsiveness.
2. Implement best practices in demand forecasting, supply planning, and inventory optimization to streamline operations.

Risk Management:

1. Identify potential supply chain risks and develop contingency plans to mitigate the impact of supply shortages, delays, or demand fluctuations.
2. Proactively manage stock levels in response to changing market conditions or disruptions.

JOB REQUIREMENTS

• Bachelor’s degree in Supply Chain Management, Operations, Business, or a related field.
• Proven experience in demand planning, supply chain management, or inventory management.
• Proficiency in demand forecasting tools and ERP systems (e.g., Sage, SAP, Oracle, JDA).
• Strong analytical skills with the ability to interpret complex data and trends.
• Strong skills in Power BI for data analysis, reporting, and visualization.
• Excellent communication, collaboration, and problem-solving skills.

Experience:

• At least 3 year work experience in similar role
• Strong leadership and team management skills, with experience managing multiple teams and projects.
• Ideal if candidate has some working experience in Operations, Business Process Improvements / Transformation, Analytics, Management / Process Advisory in related fields.

Skills/Knowledge:

• Experience with statistical forecasting techniques and tools.
• Strong organizational abilities to manage multiple priorities and deadlines.
• Familiarity with supply chain modelling and optimization techniques.
• Strong ability to analyse data, provide conclusions and recommendations. Therefore, advanced Excel capabilities is required.
• Advanced skills in Power BI and other data visualization tools.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [email protected]

Note: Only shortlisted candidates will be contacted.