Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

L2/L3 Support (Intermediate)

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Role : L2/L3 Support (Intermediate)

Company : AMK Technology SDN BHD

Location : KL, Malaysia

Type : 1 year contract/ renewable

Job Details:

1.Technical Support:

  • Provide L2 or L3 support to users experiencing software issues.
  • Troubleshoot and diagnose problems and provide solutions or escalate issues as necessary.
  • Respond to support requests in a timely and professional manner.

2. User Assistance:

  • Provide guidance and training to users on how to effectively use the software.
  • Create and maintain user documentation and support materials.

3.Issue Resolution:

  • Track and document all support requests and resolutions using a ticketing system.
  • Work with development teams and IT Service Desk to identify and resolve software defects.
  • Ensure that recurring issues are addressed and prevented in future software releases.

4. Communication:

  • Communicate effectively with users to understand their needs and provide appropriate solutions.
  • Keep users informed about the status of their support requests and any planned maintenance or updates.

5. Continuous Improvement:

  • Identify opportunities to improve support processes and enhance user satisfaction.
  • Participate in regular reviews of support activities and performance metrics.
  • Stay current with new software features and updates to provide informed support.

6. Documentation and reporting:

  • Maintain accurate records of support requests and resolutions.
  • Prepare reports on support activities, including common issues and resolution times.
  • Provide feedback to development teams on user issues and software performance.
Similar Jobs

1d ago

Executive - Operation Support
QL Maxincome Sdn Bhd (FamilyMart)
Shah Alam, Malaysia

Full Time, onsite, onsite

Salary undisclosed