Project Executive cum Customer Service Manager

Karuna is Hiring: Project Executive cum Customer Service Manager

Are you passionate about delivering exceptional customer experiences and driving long-term client success? Karuna, a leader in tech solutions, is seeking a dynamic Project Executive cum Customer Service Manager to join our team!

What You’ll Do:

• Build and maintain strong relationships with key stakeholders across customer organizations.
• Develop strategic account plans to drive customer retention, growth, and advocacy.
• Lead customer onboarding and training to ensure seamless transitions.
• Regularly engage customers to address needs, upsell opportunities, and resolve concerns.
• Act as the main point of contact for inquiries, collaborating with internal teams to resolve issues.

What We’re Looking For:

• Bachelor’s degree in Business Administration, Marketing, IT, or a related field.
• Proven experience in customer success, account management, or sales within the tech industry.
• Strong interpersonal, communication, and problem-solving skills.
• Passion for customer success and delivering top-notch service.

Join us at Karuna and be part of a company that values innovation, collaboration, and customer satisfaction!