Merchant Renewal Specialist
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About The Job Merchant Renewal Specialist
Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data?
Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data?
Qashier is looking for a Merchant Renewal Specialist to support our growth!
We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology.
We are looking for passionate individuals who can spearhead the company's growth through optimizing revenue growth and retention with our existing merchants. This role might suit you if you have the knowledge and a keen interest in point of sale, payment systems, account management, and B2B sales.
Key Responsibilities
Ready to make an impact on FinTech biz? Click 'Apply' or connect with me via email at [email protected], and let's chat!
About Us
Qashier (qashier.com) is a venture-backed startup that provides smart point-of-sale (POS) solutions that help merchants digitise their businesses. We are transforming the way retail operations and payments are done. Our flagship product is the Qashier Smart Terminal, a connected, multi-purpose device that combines cloud-based POS software, integrated payment acceptance, and a proprietary app store in one uniquely designed device. Manage entire stores with just one sleek terminal on the counter!
Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data?
Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data?
Qashier is looking for a Merchant Renewal Specialist to support our growth!
We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology.
We are looking for passionate individuals who can spearhead the company's growth through optimizing revenue growth and retention with our existing merchants. This role might suit you if you have the knowledge and a keen interest in point of sale, payment systems, account management, and B2B sales.
Key Responsibilities
- Proactively reach out to merchants before their subscription expiry deadline. Expand the relationship with existing merchants by proposing solutions that meet their current objectives.
- Discuss renewal value with customers and build relationships to ensure timely renewals.
- Manage the renewal process, coordinating with Sales, Finance, and other teams. Leverage upsell and renewal opportunities by advising merchants on new features and use cases within our platform to drive upsell opportunities into new features or higher subscriptions and convert existing customers to annual subscriptions.
- Perform other duties as needed.
- At least 1 year of experience in B2B/IT sales or account management/customer success experience.
- Enthusiasm for technology, startups, fintech, and the retail industry.
- Excellent interpersonal skills, including bilingual oral communication abilities.
- A meticulous focus on detail and commitment to customer service.
Ready to make an impact on FinTech biz? Click 'Apply' or connect with me via email at [email protected], and let's chat!
About Us
Qashier (qashier.com) is a venture-backed startup that provides smart point-of-sale (POS) solutions that help merchants digitise their businesses. We are transforming the way retail operations and payments are done. Our flagship product is the Qashier Smart Terminal, a connected, multi-purpose device that combines cloud-based POS software, integrated payment acceptance, and a proprietary app store in one uniquely designed device. Manage entire stores with just one sleek terminal on the counter!
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