Customer Service Executive
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FULL JOB DESCRIPTION
Are you looking for a full-time opportunity? Join our team as a Customer Service Executive and help us deliver exceptional service to our valued customers!
Key Responsibilities:
Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.
Working Hours:
24 hours rotational shift
5.5 or 6 working days
8 hours working + 1.5 hours break
Shift timings:
- 7am to 7pm
- 12pm to 12am
- Night shift from 5pm-7am
Requirements:
Good English, Mandarin communication skills (spoken & written)
SPM leavers and Fresh Graduates are welcomed to apply
-Full Training Provided
Benefits:
Basic salary: RM3,000
Allowance: RM1,000 (RM400 KPI, RM300 Six working day allowance, RM300 Night shift)
Contract (24 months)
Training provided (1 month)
Annual Leave - 12 Days
Medical Leave - 14 Days
FULL JOB DESCRIPTION
Are you looking for a full-time opportunity? Join our team as a Customer Service Executive and help us deliver exceptional service to our valued customers!
Key Responsibilities:
● Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
● Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.
Working Hours:
● 24 hours rotational shift
● 5.5 or 6 working days
● 8 hours working + 1.5 hours break
● Shift timings:
- 7am to 7pm
- 12pm to 12am
- Night shift from 5pm-7am
Requirements:
● Good English, Mandarin communication skills (spoken & written)
● SPM leavers and Fresh Graduates are welcomed to apply
-Full Training Provided
Benefits:
● Basic salary: RM3,000
● Allowance: RM1,000 (RM400 KPI, RM300 Six working day allowance, RM300 Night shift)
● Contract (24 months)
● Training provided (1 month)
Annual Leave - 12 Days
Medical Leave - 14 Days