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Customer Service Executive

  • Full Time, onsite
  • TalReso Consultancy & Advisory Sdn Bhd
  • Johor Bahru, Malaysia
Salary undisclosed

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FULL JOB DESCRIPTION

Are you looking for a full-time opportunity? Join our team as a Customer Service Executive and help us deliver exceptional service to our valued customers!

Key Responsibilities:

Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.

Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.

Working Hours:

24 hours rotational shift

5.5 or 6 working days

8 hours working + 1.5 hours break

Shift timings:

- 7am to 7pm

- 12pm to 12am

- Night shift from 5pm-7am

Requirements:

Good English, Mandarin communication skills (spoken & written)

SPM leavers and Fresh Graduates are welcomed to apply

-Full Training Provided

Benefits:

Basic salary: RM3,000

Allowance: RM1,000 (RM400 KPI, RM300 Six working day allowance, RM300 Night shift)

Contract (24 months)

Training provided (1 month)

Annual Leave - 12 Days

Medical Leave - 14 Days

FULL JOB DESCRIPTION

Are you looking for a full-time opportunity? Join our team as a Customer Service Executive and help us deliver exceptional service to our valued customers!

Key Responsibilities:

● Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.

● Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.

Working Hours:

● 24 hours rotational shift

● 5.5 or 6 working days

● 8 hours working + 1.5 hours break

● Shift timings:

- 7am to 7pm

- 12pm to 12am

- Night shift from 5pm-7am

Requirements:

● Good English, Mandarin communication skills (spoken & written)

● SPM leavers and Fresh Graduates are welcomed to apply

-Full Training Provided

Benefits:

● Basic salary: RM3,000

● Allowance: RM1,000 (RM400 KPI, RM300 Six working day allowance, RM300 Night shift)

● Contract (24 months)

● Training provided (1 month)

Annual Leave - 12 Days

Medical Leave - 14 Days