Key Account Manager

Job Title: Key Account Manager

Reports to: Sales Director / Country Manager

About Us:

We are an emerging MedTech startup dedicated to transforming healthcare through innovative medical technologies. Our mission is to improve patient outcomes and streamline clinical workflows by delivering cutting-edge solutions to healthcare providers. As we expand our footprint in Indonesia, we are looking for a passionate and results-driven Key Account Manager to join our growing team and play a critical role in building strong client relationships and driving sales growth.

Position Overview:

The Key Account Manager will be responsible for managing and growing key customer accounts, driving sales, and ensuring exceptional service delivery. The ideal candidate will have a strong background in medical, dental, pharma, or aesthetics sales, with a proven ability to build relationships, understand customer needs, and deliver tailored solutions. This role is perfect for a motivated individual who thrives in a fast-paced startup environment and is eager to make a significant impact.

Key Responsibilities:

• Account Management: Manage and grow relationships with key accounts, ensuring high levels of customer satisfaction and loyalty.
• Sales Growth: Drive sales within assigned accounts, identifying new business opportunities and expanding the product portfolio offered to clients.
• Customer Engagement: Regularly engage with healthcare professionals, procurement teams, and decision-makers to understand their needs and provide tailored solutions.
• Product Expertise: Develop deep product knowledge to effectively communicate the benefits and features of our medical technologies to clients.
• Sales Strategy: Collaborate with the sales team to develop and implement account-specific sales strategies that align with overall business objectives.
• Negotiation and Closing: Lead negotiations, prepare proposals, and close deals with key accounts, ensuring mutually beneficial agreements.
• Market Insights: Stay informed about market trends, competitor activities, and customer feedback to inform sales strategies and product positioning.
• Reporting: Track and report on key account performance, sales activities, and market feedback, providing insights and recommendations to the sales leadership.
• Cross-functional Collaboration: Work closely with marketing, product development, and customer support teams to ensure seamless service delivery and customer satisfaction.

Qualifications:

• Experience: 3-5 years of experience in sales or key account management within the medical, dental, pharmaceutical, or aesthetics industries.
• Sales Skills: Proven track record of achieving or exceeding sales targets and successfully managing key accounts.
• Relationship Builder: Strong interpersonal skills with the ability to build and maintain long-term relationships with key stakeholders.
• Industry Knowledge: Understanding of the MedTech, healthcare, or aesthetics landscape, including customer needs and industry dynamics.
• Communication: Excellent communication, presentation, and negotiation skills with proficiency in Bahasa Indonesia and English.
• Analytical Skills: Ability to analyze sales data, understand market trends, and make data-driven decisions to enhance account performance.
• Self-Starter: Highly motivated, proactive, and able to thrive in a fast-paced, startup environment with minimal supervision.
• Education: Bachelor’s degree in Business, Life Sciences, Marketing, or related field.

Why Join Us?

• Be part of a dynamic startup that is redefining the MedTech industry in Indonesia.
• Opportunity to work with cutting-edge medical technologies and make a meaningful impact on healthcare.
• A collaborative and innovative company culture that values personal and professional growth.

How to Apply:

If you are a driven Key Account Manager with a passion for healthcare and a desire to be part of an exciting startup journey, we want to hear from you. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role.