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Anti Fraud Surveillance Analyst

Salary undisclosed

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  • Subject matter expert on fraud prevention and detection typologies.
  • Investigate external and/or internal fraud escalation in a proper and timely manner.
  • Analyse on escalated cases to discover and bringing down potential network of fraudulent accounts.
  • Work closely with law enforcement agencies, such as timely filing of reports, blocking of accounts, and dissemination of intelligence.
  • Identify new and emerging fraud patterns and anti-fraud typologies.
  • Perform fraud analysis to enhance the fraud system rules and parameters.
  • Conduct post-mortem and provide feedback on post-event, to business units and stakeholders.
  • Prepare investigation reports.
  • Actively support the Group’s Anti-Fraud strategy and functions.
  • Work according to 24/7 shifts, including weekends and Public Holidays.
  • Require to perform outbound calls to customers.

Requirements

  • University Degree or equivalent preferred.
  • 3 to 4 years’ experience in fraud surveillance and/or transaction monitoring.
  • Strong knowledge of how fraud rules work and the key fraud indicators.
  • Knowledge of consumer and/or corporate banking, with knowledge of various payment channels is an added advantage.
  • Analytical and self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives.
  • Demonstrates success in working independently and within a team, with leadership potential apparent
  • Able to work under intense pressure,
  • Proficient level of interpersonal and communication skills.
  • Fresh graduates are also encouraged to apply.
  • Bilingual in English and Mandarin would be an added advantage.

**Fresh Graduates are encouraged to apply