Credit Control - Senior Executive or Assistant Manager

Role: Credit Control - Senior Executive or Assistant Manager

Job Description

We are looking for a highly efficient and dynamic credit controller for the Trade Distribution division. As a credit controller, you will administer the credit control function, ensuring all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimizing credit risks. This also includes setting targets and KPIs and implementing relevant policies and procedures. You will also contribute to maintaining a healthy cash flow and optimizing our financial performance.

Objectives Of This Role

• Establishing credit limits and evaluating the creditworthiness of customers.
• Develop and implement effective credit control policies and procedures to minimize credit risk and improve collection efficiency.
• Managing credit and receivable accounts to contribute to the organization’s overall financial stability and profitability.
• Monitoring credit exposure and minimizing bad debt risks at the organization.
• Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
• Maintaining positive relationships with customers while effectively mitigating credit risks and ensuring timely collections.
• Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.
• Coordinating with other departments such as sales, customer service, and finance to handle all credit-related matters appropriately.
  
  

Responsibilities:

• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks, and payment history review.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms, and resolve billing inquiries or disputes.
• Develop and implement strategies to minimize late or non-payment by customers, including initiating collection actions and negotiating payment plans.
• Generate regular reports on accounts receivable, collections, and credit risk to management, highlighting areas of concern or improvement opportunities.
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
  
  

Required Skills and Qualifications:

• Minimum Diploma in finance, accounting, or a related field.
• 3+ years of experience in managing credit and accounts receivables or in a similar credit management role.
• Strong knowledge of credit control principles, practices, and regulations in Malaysia.
• Proficiency in using financial software (SAP) and credit management tools.
• Excellent analytical skills with the ability to evaluate financial information, perform risk assessments, and make informed credit decisions.
• Knowledge of Microsoft Office Suite, accounting software, and databases.
• Ability to implement accounting principles and practices effectively.
• Exceptional attention to detail and accuracy in data entry and documentation.
• Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.
• Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
• Multilingual skills to communicate with diverse customers.
• Demonstrated record of improving credit control processes and reducing bad debt.
  
  

If you are interested to apply for this role, kindly submit your detailed of resume in MS WORD format to [email protected].

*We regret to inform that only shortlisted candidates will be notified*

Registration No: R2199447

EA Licence No: 22C1376