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Business Analyst - Insurance domain

  • Full Time, onsite
  • MSP HITECT (M) SDN. BHD.
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

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Bachelor’s degree in business administration / business analytics / computer science / data analytics.

8 or more years of experience in a business analyst role, process improvement, data analyst or similar capacity.

Proven experience in relationship management, business analysis, process improvement, and project management within a corporate environment.

Experience working in business processes and re-engineering including simplification, digitalization, and automation implementations.

Experience in new product and new distribution channel implementation

Strong Financial Services or Insurance knowledge.

Proficiency in business process modeling, analysis tools, and methodologies.

Delivered projects using methodologies such as Agile and Waterfall.

Preferred:

Good understanding / working experience in computer programming concepts and data analytics.

Good understanding of intelligent automation technologies and capabilities.

General insurance or CX/UI/UX domain capabilities.

Yellow Belt / Green Belt Lean Six Sigma certification.

Skills

Possesses excellent analytical skills that enable the identification of root causes, assessment of opportunities, and driving of effective solutions.

Highly self-motivated with a strong sense of accountability and attention to detail.

Demonstrates flexibility as needed, takes the lead on initiatives, and shows ownership and accountability.

Capable of quickly adapting to new methodologies, working under tight deadlines and stressful conditions.

Possesses advanced investigative, analytical, and problem-solving skills.

Able to set team and individual goals, manage multiple tasks, clients, and projects simultaneously while appropriately balancing priorities, deadlines, and deliverables.

Possesses the ability to integrate customer experience into business process development and identify opportunities.

  • Customer journey mapping or low/high fidelity prototyping skills is an added advantage.