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Mandarin Customer Success Executive (Banking Industry)

RM 4,500 - RM 4,800 / Per Mon


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  • Handling Inquiries: Responding to customer customer questions about digital banking service.
  • Providing Information: Offering information about products or services, ensuring customers fully understand their options.
  • Resolving Complaints: Addressing customer complaints in a calm and professional manner, working to resolve issues quickly and efficiently.
  • Knowledge of Products/Services: Being well-versed in the company's offerings to provide accurate, helpful information to customers.
  • Fresh Graduates are welcomed to apply!
  • Candidate with experiences in industry banking will be added advantages.
  • Required language: English, Malay, Mandarin.
  • Excellent communication skills, both verbally and written (English, Bahasa Malaysia, Chinese).
  • Excellent organizational, multi-tasking skills and attention to detail.
  • Willing work in Rotational Shift.
  • 5 days working.
  • Fresh Graduates are welcome to apply.
  • EPF & SOSCO.
  • Annual leave.
  • Provided language allowance.