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Customer Service/Operation

Salary undisclosed

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Company Description

Dimerco Express Group is a global shipping and logistics company that plays a vital role in the global commerce industry. With a strong focus on connecting Asia's logistics and manufacturing hubs with North America and Europe, Dimerco serves as a crucial link for semiconductor and tech companies. Since its inception in 1971, Dimerco has expanded its operations across China, India, Asia Pacific, North America, and Europe, with numerous offices and strategic partner agents.

JOB DESCRIPTIONS

  • To learn on operations and customer service in Air & Ocean Freight;
  • To assist with custom form preparation under supervision;
  • To retrieve and download document for customer hardcopy invoice;
  • To create or confirm transport orders;
  • To prepare, control and distribute all required Import/Export documents;
  • To update customers on the status of their shipments;
  • To update shipment milestones in company system;
  • Assist with billing, costing and document sorting before sending to the customer;
  • Filling of documents into the cloud;
  • To under other assignment from the Management.

JOB REQUIREMENTS

  • Diploma/Degree in Logistics, Supply Chain, Transportation, and/or Business Administration with minor in logistics is welcome
  • Opportunities to convert to permanent
  • Successful candidate will be provided internship allowance on monthly basis
  • Have basic knowledge with Microsoft Office (Word & Excel)
  • Able to well verse in English & Malay reading