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Reservations Assistant (Hotel/Accomodation management)

Salary undisclosed

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Company Description

Welcome to Greystone Management, a property investment maximization company located in WP. Kuala Lumpur. We specialize in short-term rental management services, including market analysis, pricing optimization, property marketing, guest support, and maintenance. Our focus is on achieving high occupancy rates and guest satisfaction to enhance your investment returns with excellence and proven expertise.

Role Description

This is a full-time on-site role for a Reservations Assistant at Greystone Management. The Reservations Assistant will be responsible for handling reservations, managing room availability, providing exceptional customer service, conducting sales activities, and ensuring guest satisfaction.

Qualifications

  • Reservations and Reserves management skills
  • Effective Communication and Customer Service abilities
  • Sales techniques and experience
  • Strong attention to detail and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of hotel/accommodation management systems
  • Previous experience in the hospitality industry is a plus
  • High school diploma or equivalent