Training Advisor

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Training Advisor.

The Role:

• Design, develop and implement relevant training curriculum align with Agency Training & Development path.
• Deliver, execute, and monitor implementation of all training and development initiatives to align with company’s objectives
• Conduct post training and follow up though coaching sessions for development intervention and activity management of agency managers to achieve their targeted results
• Identify training and development needs and continuously enhance training programs in order to meet the training needs of agents
• Propose to HOD on the measurement of the results by completing a post program or project evaluation to determine how well the results are achieved
• Monitor implementation of training programs to ensure effective execution
• Monitor and measure post-training performance to ensure delivering the desired post-training benefits, identify performance gaps and follow-up with appropriate remedial actions to close the identified gaps
• Track and review training contents and continuously upgrade content to ensure materials are up to date and relevant
• Participate in training-related events and special projects
• Assist on other responsibilities assigned by the management from time to time
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Other responsibilities entailed

The Person:

• A bachelor degree of Business Administration, Insurance, Education or related disciplines
• Have at least 3-5 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales or Marketing
• Knowledge and qualification in financial planning is an added advantage, i.e., completed Registered Financial Planner (RFP) module, PCE & CEILI
• Good training skills and presentation skills
• Good coaching and mentoring skills
• Proficient in written and spoken English and Bahasa Malaysia
• Candidate must be able to read, write and converse in Mandarin
• Enthusiastic, self-motivated and passionate in people development
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new changes

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Location: HQ, Kuala Lumpur

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.