Assistant Vice President, Business Analysts
Salary undisclosed
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Company: Takaful IKHLAS Family Berhad
JOB PURPOSE
- To understand business change needs
- To assess the business impact of those changes, capturing, analysing and documenting requirements
- To support the communication and delivery of requirements with relevant stakeholders.“
- To identify suitable solutions and initiate business process improvements
- To support delivery of efficient and effective support services by all departments
JOB RESPONSIBILITIES
- Performs impact analysis to identify process and procedure gaps within and across functional components.
- Seeks thorough understanding of the exact requirements and functionality to produce a high level functional solution document.
- Reviews and strengthens test cases prepared for all stages of testing (including UAT).
- In depth understanding of business requirement and testing techniques and methodology and knows the right techniques/methods to apply for various scenarios.
- Convinces the business users to accept alternatives / workarounds with a pragmatic solution
- Ensuring all processes and applications to support product development meets distribution channels requirements and deliver satisfactory service levels.
- To check on compliance in all aspects of regulatory and procedures both internal and external
- To undertake any other tasks as assigned by the Superior.
QUALIFICATION & EXPERIENCE
Academic
- A tertiary qualification majoring in any discipline or equivalent insurance and/or takaful qualification.
Professional
- Having professional qualification in Business Process Improvements or its equivalent or MBA is an added advantage .
Experience
- Minimum 3 years working experience in General Insurance or Takaful company with at least 1 years at management level
- Has wide exposure in handling all aspects of General Insurance or Takaful operations.
- Strategic thinking, strong leadership, communication, interpersonal and people management skills.
- Has exposure in Marketing, Finance and Claims is an added advantage.
TECHNICAL COMPETENCIES REQUIRED
Fundamental Competency
- Result-oriented team player that is passionate about self-improvement and quality of work.
- Highly independent, strong self-initiative, keen learner with leadership qualities.
- Able to accept challenges and cope with demanding timeline.
Technical Skills
- Understand Business Analysts process as per CIBA
- Exposure in some programming languages
Soft Skills
- Good interpersonal skills and able to work independently as well as in a team.
- Ability to communicate effectively with end-users for insight on functionality, interface, problems, and/or usability issues.
- Proficient in English and Bahasa Malaysia with good communication and interpersonal skills.
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