Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Executive - Operation Improvement (Contact Centre Department)

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Main Purpose Of The Job

To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures.

  • To assist Unit Head/Department Head on operation improvement project.Handling all projects that request by Unit Head or Department Head in term of testing and implementing.
  • Report on operations performance in daily, weekly and monthly basis.
  • Coordinator for DPR, IMS, and BNM guidelines to ensure Customer Care HQ and Regional are compliance to the procedures and guidelines.
  • Conduct training for new and existing customer care officers.
  • Conduct call monitoring and compilation for Customer Care HQ & Regional.
  • To monitor new officers work progress and provide feedback from time to time.
  • To review all work procedures from time to time and update it accordingly.
  • Identify operation constraint & possible action plan.
  • Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements.

,

  • Diploma or Bachelors Degree in any related disciplined
  • Well verse in English and Bahasa Melayu
  • Fresh graduate are welcome to apply as training will be provided.
  • Technical knowledge in Contact Centre will be added advantage.
  • Good communication and interpersonal skills.
  • Good time management
  • Strong analytical skill and able to work under pressure.
  • Successful candidate will be based at Bangsar South office.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-aeon-credit-services-m-berhad-job-executive-operation-improvement-contact-centre-department]
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