Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Technical Operations Engineer

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Our client:

We partnered with a global Account/Identity Verification Company that allows cross-border payments to be easy, secure, and seamless. We are looking for a Technical Operations Engineer to join their team.

Responsibilities

  • Provide technical support and regular updates to clients via phone, email, and chat, and keep track of all customer interactions and update case details in Jira ticketing system; on-call support when required
  • Set up log monitoring and investigate when alarm is triggered
  • Collect data from logs or database for reporting and statistical analysis
  • Compile information from various sources, such as logs and dashboards, and escalate unresolved cases to the Product Development Team
  • Document technical solutions and knowledge base articles for future reference
  • Participate in User Acceptance Test (UAT)

Qualifications

  • At least 3 years working experience in technical support in fintechs, financial services, SaaS, banks or any regulated environment
  • Familiarity with tracing and resolving issues using logging, DB query and other support tools
  • Familliarity with API and using Postman
  • Experience working on cloud-based technologies associated with Azure / AWS / GCP
  • Sound knowledge in service desk operations
  • Excellent verbal and written English communication skills
  • Keen interest or familiarity in QA is an advantage
  • Modern software development knowledge is helpful
  • Experience working in a globally distributed start-up or high-growth environment

Conditions:

  • Willing to be on stand-by and on-call when required
  • You must have the authorisation to work in Malaysia and are required to go to the office 2-3 days a week.
  • Additional discretionary benefits such as Medical, Equity and performance bonuses.
Similar Jobs