Senior Executive, Employee Relations

Salary undisclosed

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Position Responsibilities

Employee Engagement & Culture:

Collaboratively develop and implement comprehensive employee engagement and culture strategies, including setting clear goals, metrics, initiatives, and processes to enhance morale, boost productivity, and reduce turnover.
Collaborate with the People & Culture Department and cross-functional teams to implement initiatives that align with the company’s culture and engagement strategies, ensuring they are aligned with the company’s values and culture.
Collaborate with various People & Culture team members and stakeholders to promote, cultivate, and integrate employee engagement, organizational culture, and communication strategies into broader organizational goals and initiatives.
Work with stakeholders to design culture-building initiatives, including diversity and inclusion programs, recognition programs, and team-building activities.
Create, manage, and execute programs and activities that foster a positive work environment and encourage employee participation.

Internal Communication

Manage and execute a strategic internal communication plan that ensures clarity, timeliness, and relevance of messaging across the organization.
Manage a variety of communication channels, such as newsletters, intranet updates, digital platforms, internal social media, and town halls, to provide consistent and transparent communication to employees.
Craft compelling and engaging speeches and content that communicates organizational updates, values, goals, and culture to inspire and motivate employees.
Craft strategic messages that support change management, organizational initiatives, and culture-building efforts.
Implement communication frameworks that foster two-way communication between employees and leadership, encouraging feedback and open dialogue.
Develop a content calendar and manage the production of internal communication materials, ensuring they are aligned with the company's brand and messaging.
Conduct regular assessments of communication effectiveness through surveys, feedback mechanisms, and analytics to identify gaps, areas of improvement, and opportunities for innovation.

Corporate Benefits

Identify and secure strategic partnerships with brands, service providers, and companies to offer exclusive benefits and discounts to employees.
Negotiate terms and agreements with partners to ensure the best possible value and experience for employees.
Develop and manage a comprehensive benefits program that aligns with company culture and enhances employee satisfaction.
Collaborate with internal teams to effectively communicate new benefits and ensure employee awareness and engagement.
Monitor and evaluate the effectiveness of benefit programs and partnerships, making recommendations for improvement as needed.

Metrics And Reporting

Track, analyze, and report on the effectiveness of engagement, culture, internal communication, and corporate benefits initiatives using the following key metrics:-

Employee Satisfaction Score: Measure overall employee satisfaction through surveys, interviews, or feedback mechanisms to identify strengths and areas for improvement.
Employee Turnover Rate: Track turnover rates to identify potential issues related to engagement or dissatisfaction and implement retention strategies.
Employee Engagement Index: Assess overall engagement, involvement, motivation, and commitment through surveys, focus groups, or pulse checks to pinpoint areas of strength and opportunity.

Facilitate continuous improvement by addressing employee concerns and acting on feedback.
Monitor cultural trends and employee feedback to identify opportunities for continuous improvement in engagement and organizational culture.
Provide regular reports and insights on the impact of engagement and communication programs, identifying trends and recommending adjustments as needed.

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Qualifications & Experience

Bachelor’s degree in Human Resources, Communications, or a related field.
At least 1-3 years of experience in employee engagement, internal communication, culture development, or a related role.
Experience in the E-commerce/Internet/retail industry is preferred.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
Good understanding of employee engagement, cultural development, and communication best practices.
Proven experience in developing and executing employee engagement and communication strategies.
Excellent written and verbal communication skills with a talent for storytelling and content creation.
Innovative, creative and up to date with employee engagement activities.
The ability to turn complex and sometimes technical information into engaging content.
Strong interpersonal skills and the ability to build relationships across all levels of the organization.
Proficiency in using digital tools and platforms for internal communication and engagement.