Customer Service Specialist (MNC, Rotational Shift, Fresh Grad, KL)
Salary undisclosed
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Exciting opportunity with a global, MNC investment provider with a package of up to RM54K/Annum!
Your new company
A global fintech company founded in California, expanding their platform with the aim of enabling better access to investment opportunities and promoting financial inclusion, based in KL.
Your new role
- Carry out the business processing of incoming call answering, online reply, and email reply
- Responsible for customer platform and brokerage consultation, information enquiry and problem-solving
- Responsible for recording, classifying and sorting out customer feedback
What you'll need to succeed
- customer service experience
- willing to work in rotational shifts (weekend/night shift - allowances provided!)
- Mandarin or Cantonese speaker is preferred for external liaising
- Open to fresh graduates
What you'll get in return
- Attractive remuneration package including basic, shift allowances, 13th month bonus, performance bonus, and yearly increment!
- Career Advancement and Progression
- MNC environment
- Training and development
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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