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Customer Service Specialist (MNC, Rotational Shift, Fresh Grad, KL)

Salary undisclosed

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Exciting opportunity with a global, MNC investment provider with a package of up to RM54K/Annum!


Your new company

A global fintech company founded in California, expanding their platform with the aim of enabling better access to investment opportunities and promoting financial inclusion, based in KL.




Your new role

  • Carry out the business processing of incoming call answering, online reply, and email reply
  • Responsible for customer platform and brokerage consultation, information enquiry and problem-solving
  • Responsible for recording, classifying and sorting out customer feedback



What you'll need to succeed

  • customer service experience
  • willing to work in rotational shifts (weekend/night shift - allowances provided!)
  • Mandarin or Cantonese speaker is preferred for external liaising
  • Open to fresh graduates


What you'll get in return

  • Attractive remuneration package including basic, shift allowances, 13th month bonus, performance bonus, and yearly increment!
  • Career Advancement and Progression
  • MNC environment
  • Training and development




What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.