Apply on
**1 year extendable contract with client**
**Budget upto 8000 RM/M**
*We need just Customer Care/Customer Support experience having experience OTC/O2C (order to cash)
Order Fulfilment (Process customer orders)
- Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
- Assist Supply with inventory management
- Billing / Invoicing / Letter of Credit Vetting
- Managing customer queries
- Issue invoice and send invoice to customer
- Follow up customer for invoice payment
- Sending Customer Survey (Feedback & Complaints, Satisfaction)
- Manage customer Records, customer Master Data, Manual Pricing update
- Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
- Month end closing activities
Skills & Experience Required
- SAP FI CO Finance (Not mandate)
- Billing/ Sales Order Management / Supply Chain Operations experience
- Adaptable, analytical, agile in learning and results oriented
- OTC/O2C