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Customer Ops-OTC

Salary undisclosed

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**1 year extendable contract with client**

**Budget upto 8000 RM/M**

*We need just Customer Care/Customer Support experience having experience OTC/O2C (order to cash)

Order Fulfilment (Process customer orders)

- Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes

- Assist Supply with inventory management

- Billing / Invoicing / Letter of Credit Vetting

- Managing customer queries

- Issue invoice and send invoice to customer

- Follow up customer for invoice payment

- Sending Customer Survey (Feedback & Complaints, Satisfaction)

- Manage customer Records, customer Master Data, Manual Pricing update

- Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue

- Month end closing activities

Skills & Experience Required

- SAP FI CO Finance (Not mandate)

- Billing/ Sales Order Management / Supply Chain Operations experience

- Adaptable, analytical, agile in learning and results oriented

  • OTC/O2C