Enterprise Account Manager (Local Government) (Based in Shah Alam)

About Esri Malaysia

Esri Malaysia is the exclusive local distributor of Esri’s world-leading GIS software and a key member of the world’s largest group of ArcGIS specialists outside of the United States – the Boustead geospatial group.

The group collectively provides software and services to organisations across Malaysia, Australia, Bangladesh, Brunei, Indonesia, Papua New Guinea, Singapore and Timor-Leste.

For more than three decades, Esri Malaysia has forged an impressive track-record of achievement. Amongst the significant programs of work undertaken in recent years is the roll out of the Malaysia Geospatial Data Infrastructure, the JUPEM mapping modernization project and the Defence Geospatial Information System project.

As we continue to evolve and grow our business, we are looking for new ways to work more efficiently and more effectively. That’s where you come in!

About the Role

We are looking for a Sales professional who is client centric, growth focused, an effective communicator and negotiator, disciplined and a team player to grow relationships with our major clients and achieve profitable sales growth for the Company.

Assigned a portfolio of key clients from an industry sector, the Account Manager is responsible for achieving sales targets as part of the Company’s strategic objectives. The Account Manager takes the lead throughout the sales cycle, facilitating teamwork and communication, and ensures that the client’s short- and long-term needs are met

What you'll do:

• Oversee business growth within a portfolio of named enterprise customers. You will collaborate with solution consultants and marketing experts to develop new business from existing customers and concurrently seek new sales opportunities.
• Strategic plan and execute accounts business plans to support relationships and business growth for the named enterprise accounts.
• Understand customers’ challenges and provide GIS-based solution propositions to help customers meet their business goals, and position GIS-based solutions as the core of your customer’s business operations.
• Create long-term and sustainable trusted advisor relationships with our customers.
• Develop and maintain excellent customer satisfaction, trust, and loyalty.

About You

We are on the lookout for an energetic and passionate sales professional to join our dynamic team. The ideal candidate will excel at building and maintaining strong client relationships and be eager to leverage their exceptional communication skills to drive our broader business goals forward. If you are driven, customer-focused, and have a knack for closing deals, we would love to hear from you.

We believe that to be successful in this role you will need:

• 3 to 5 years of working experience in enterprise solution sales with proven track record.
• Experience working with government customers is an added advantage.
• Proactive, aggressive, reliable, and able to work independently.
• Ability to manage enterprise sales cycle and key account management.
• Ability to gain customers’ trust and develop sales leads independently.
• Excellent communication skills, both written and oral in English and Bahasa Malaysia.
• Ability to handle enterprise sales cycle from lead generation, sales reporting to large solution tender bidding.

Why Esri Malaysia

At Esri Malaysia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

• Empowered Flexibility: We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first three months to ensure a comprehensive onboarding experience before agreeing to a hybrid model.
• Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
• Career Advancement: We promote internal mobility, and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
• Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.
• Performance Recognition: Enjoy a financially rewarding commission paid quarterly.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at [email protected].

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Note: we are looking for local Malaysian candidate.