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Branch Supervisor

Salary undisclosed

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Job Responsibility

  • Ensure guestsâ needs and expectations are met by providing an efficient and professional service.
  • Lead by example by demonstrating exemplary professionalism.
  • Attend to guestsâ needs and complaints promptly and politely.
  • Resolve all potential service failure issues.
  • Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on daily basis
  • Supervise food and beverage service by directing and guiding subordinates.
  • Attend meetings and briefings
  • Submit monthly paperwork to and requisite forms from respective departments.
  • Execute any duty that may be assigned from time to time by the Management.

Job Requirements

  • Minimum of 3-4 years of experience in Food & Beverage industry.
  • Fluent in spoken and written Eng and Chi

(in order to attend to English and Mandarin speaking guestsâ needs and complaints promptly and politely.)

  • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
  • Basic competency in IT.
  • Possess good initiative and leadership skills.

Job Benefits

  • Annual leave, MC
  • EPF, SOCSO,EIS
  • Medical Reimbursement
  • Festive Gift
  • Annual D&D
  • Staff Discount
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