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SUMMARY:
To build strong, lasting client/agency relationships based on achieving clients’ marketing objectives with efficiency that results in profit to the agency.
JOB RESPONSIBILITIES:
(but are not limited to)
- Coordinates the development of the communications plan (or strategic review) in accordance with the client’s objectives and budgets, including a positioning statement and brand character statement.
- Consults with creative, media and account management to communicate client objectives and to develop alternative strategic solutions.
- The point person for any client’s enquiries and responsible for fostering excellent client relationships
- Prepares and receives client’s brief with sufficient information so other agency staff can complete client projects in an effective and timely manner.
- Develops timetable for client projects
- Guides the day-to-day development of all client projects. Ensure that progressive steps in the process are approved with adequate time to meet schedules.
- Keeps agency personnel informed of client requests and changes.
- Reviews all media and creative work prior to submitting to the client for approval.
- Obtains all required client approvals (including cost estimates).
- Coordinates with the media, creative and production members of the account team to ensure all media deadlines and rotations schedules are accurate and up to date.
- Transmits billing to the client after checking for accuracy and reviewing against estimate. Attends enquiries or disputes regarding billing and payment, when necessary.
- Participates in new business activities as assigned.
- Stay up to date on agency’s system/procedures
- Assist to formulate and implement effective advertising and marketing plans for clients
- Ensure superior quality service and experiential marketing ideas are delivered to clients.
- Any additional ad-hoc tasks as assigned by superior.
JOB REQUIREMENTS:
- Minimum diploma in Mass communication or any related field.
- Good Communication and presentation skills.
- Careful & meticulous.
- A self-starter and a team player with the ability to multitask.
- Able to work within timelines.
- Confident and able to handle situation professionally
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