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Aftermarket Service Manager

Salary undisclosed

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Responsibilities:

  • Responsible for aftersales service business development, include machine modification, sales of spare parts
  • Manage aftersales team, define management KPI to improve customer satisfaction
  • Build up the aftersales service process for internal and external customers
  • Control cost of aftersales service
  • Collect customer service requirements and feedback to design and quality team to improve machine quality continuously

Knowledge/Skills/Abilities:

  • Bachelor's degree or above in Mechanical/Electrical engineering or related
  • Over 8 years experience in aftersale service, and over 3years management experience.
  • Can arrange over 30% business travel of working time
  • English is working language
  • Good communication skill and can work with pressure
  • Build up and maintain good customer relationship;

Our Offer:

  • Working within an international group with effective decision making structure.
  • Good working environment with well known, proven industrial products and solutions in a growing market.
  • Training provided.
  • Opportunity for personal development and advancement.
  • Learn from an international team with leading technology knowledge.