Customer Service (客服) – Mandarin & English Market for Asean (东盟市场的普通话和英语服务)
Salary undisclosed
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Job Responsibility
Key Responsibilities
Key Requirements:
Why Join Us?
Key Responsibilities
- Deliver Exceptional Customer Service: Â Provide outstanding support to customers through phone, email, and online platforms, ensuring their inquiries are resolved quickly and effectively.
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- Understand and Meet Customer Needs: Â Engage with customers to identify their needs and recommend the right products and services, ensuring they receive personalized solutions.
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- Build Strong Customer Relationships: Â Foster long-term relationships by exceeding customer expectations and ensuring their satisfaction with our services.
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- Proactively Address Issues: Â Respond promptly to customer feedback and challenges, offering timely updates and solutions to maintain a high standard of service.
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Key Requirements:
- Fluent in Mandarin and English (CEFR B2 level) â reading, writing, and speaking.
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- Minimum SPM.
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- Fresh Graduates Welcome! If you're passionate about starting a career in customer service, weâd love to hear from you. Experience in customer service is a plus but not essential â we value your attitude and willingness to learn!
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Why Join Us?
- Be Part of a Market Leader: Â Join Malaysiaâs largest homegrown BPM! Experience a family-like work environment where growth, teamwork, and support are our top priorities. Our team is fun, young, and energetic! Check out our culture on LinkedIn: Daythree.
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- Flexible Work Hours: Â Enjoy a healthy work-life balance with rotating shifts between 9:00 AM and midnight, giving you the chance to experience different work schedules while maintaining a balanced lifestyle.
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- Competitive Compensation: Â We offer a competitive salary package that aligns with market standards, ensuring you are rewarded for your hard work.
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- Prime Location: Â Just a 5-minute walk from the nearest LRT station with a covered walkway and easy access to Food & Beverage outlets and a mall.
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Job Responsibility
Key Responsibilities
Key Requirements:
Why Join Us?
Key Responsibilities
- Deliver Exceptional Customer Service: Â Provide outstanding support to customers through phone, email, and online platforms, ensuring their inquiries are resolved quickly and effectively.
- æä¾åè¶ç客æ·æå¡:  éè¿çµè¯ãçµåé®ä»¶åå¨çº¿å¹³å°ä¸ºå®¢æ·æä¾ä¼è´¨æ¯æï¼ç¡®ä¿å®¢æ·çé®é¢å¾å°å¿«éææçè
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- Understand and Meet Customer Needs: Â Engage with customers to identify their needs and recommend the right products and services, ensuring they receive personalized solutions.
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- £å¹¶æ»¡è¶³å®¢æ·éæ±:  ä¸å®¢æ·äºå¨ï¼äºè
- £ä»ä»¬çéæ±å¹¶æ¨èåéçäº
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- Build Strong Customer Relationships: Â Foster long-term relationships by exceeding customer expectations and ensuring their satisfaction with our services.
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- Proactively Address Issues: Â Respond promptly to customer feedback and challenges, offering timely updates and solutions to maintain a high standard of service.
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- £å³æ¹æ¡ï¼ä¿æé«æ åçæå¡æ°´å¹³ã
Key Requirements:
- Fluent in Mandarin and English (CEFR B2 level) â reading, writing, and speaking.
- æ®éè¯åè±è¯ (CEFR B2æ°´å¹³)ï¼å
æ¬è¯»ãåã说ã
- Minimum SPM.
- æä½SPMå¦åã
- Fresh Graduates Welcome! If you're passionate about starting a career in customer service, weâd love to hear from you. Experience in customer service is a plus but not essential â we value your attitude and willingness to learn!
- 欢è¿åºå±æ¯ä¸çï¼æ们欢è¿å¯¹å®¢æ·æå¡å
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Why Join Us?
- Be Part of a Market Leader: Â Join Malaysiaâs largest homegrown BPM! Experience a family-like work environment where growth, teamwork, and support are our top priorities. Our team is fun, young, and energetic! Check out our culture on LinkedIn: Daythree.
- æ为å¸åºé¢å¯¼è çä¸é¨å:  å å ¥é©¬æ¥è¥¿äºæå¤
- çæ¬åBPMä¼ä¸ï¼æåå¢éç²¾ç¥æµåçå·¥ä½ç¯å¢ï¼æ们以æé¿ååä½ä¸ºéãæ们çå¢éå¹´è½»ãå
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- Flexible Work Hours: Â Enjoy a healthy work-life balance with rotating shifts between 9:00 AM and midnight, giving you the chance to experience different work schedules while maintaining a balanced lifestyle.
- çµæ´»çå·¥ä½æ¶é´:  éè¿9:00å°00:00ä¹é´çè½®çå¶ï¼äº«åçµæ´»çå·¥ä½ä¸ç活平衡ï¼ä½éªä¸åçå·¥ä½æ¶é´å®æï¼ä¿æçæ´»ç平衡ã
- Competitive Compensation: Â We offer a competitive salary package that aligns with market standards, ensuring you are rewarded for your hard work.
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- Prime Location: Â Just a 5-minute walk from the nearest LRT station with a covered walkway and easy access to Food & Beverage outlets and a mall.
- 便æ·ä½ç½®:  æ¥è¡5åéå³å¯å°è¾¾æè¿ç轻轨ç«ï¼è½»æ¾åå¾é¤é¥®åºåè´ç©ä¸å¿ã
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