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Rm3000 | E-Commerce Executive @ Kuala Lumpur | Medical Claim

  • Full Time, onsite
  • Agensi Pekerjaan JEV Management Sdn. Bhd.
  • Kuala Lumpur, Malaysia
Salary undisclosed

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Job Responsibility

  • ⢠Administration and processing of online orders on E-commerce platforms such asWordpress websites/ Shopee / Lazada / Zalora / Amazon, etc;
  • Manage the inventory of online platform effectively to avoid stock-outs and overselling;
  • Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
  • Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
  • Manage to come up with solutions by communicating with online platform's customer service;
  • Coordination of packing & arrangement on the shipment base on our Logistics;
  • Uploading and maintaining all the SKUs selection on the e-commerce platform;
  • Support the Management team in exploring strategic initiatives for our online offering;
  • Assistance with price adjustments / promotion deals on e-commerce platform

Job Requirements

  • ⢠Minimum Diploma with 1 to 2 years relevant experience
  • Able to adapt to a fast paced working environment with tight deadlines
  • Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
  • Team player with good interpersonal, oral and written communication skills
  • Highly proficient in MS Office applications

Job Benefits

  • Medical Claim,
  • EPF & Socso
  • Annual Leave
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