Rm3000 | E-Commerce Executive @ Kuala Lumpur | Medical Claim
Salary undisclosed
Apply on
Original
Simplified
Job Responsibility
- ⢠Administration and processing of online orders on E-commerce platforms such asWordpress websites/ Shopee / Lazada / Zalora / Amazon, etc;
- Manage the inventory of online platform effectively to avoid stock-outs and overselling;
- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
- Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
- Manage to come up with solutions by communicating with online platform's customer service;
- Coordination of packing & arrangement on the shipment base on our Logistics;
- Uploading and maintaining all the SKUs selection on the e-commerce platform;
- Support the Management team in exploring strategic initiatives for our online offering;
- Assistance with price adjustments / promotion deals on e-commerce platform
- ⢠Minimum Diploma with 1 to 2 years relevant experience
- Able to adapt to a fast paced working environment with tight deadlines
- Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
- Team player with good interpersonal, oral and written communication skills
- Highly proficient in MS Office applications
- Medical Claim,
- EPF & Socso
- Annual Leave
Similar Jobs