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Room Reservations Agent

Salary undisclosed

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Company Description

MyKey Global is a fast-growing property management company and hospitality operator based in Kuala Lumpur. Our mission is to provide warm, comfortable, and luxurious accommodation experiences for our property occupants while helping property investors achieve higher rental yields. We utilize technologies and a vast network of real estate partners worldwide to bridge the gap between property owners and hospitality guests. MyKey Global is focused on establishing a sustainable accommodation investment model through our 5 branding values. We are expanding our business domestically and internationally to become a leader in the short-term rental operator industry.

Role Description

This is a full-time on-site role for a Room Reservations Agent at MyKey Global in Kuala Lumpur. The Room Reservations Agent will be responsible for handling reservations, providing exceptional customer service, managing phone calls, and performing receptionist duties on a daily basis.

Qualifications

  • Phone Etiquette and Communication skills
  • Experience in Reservations and Customer Service
  • Ability to handle Receptionist Duties
  • Strong attention to detail and organizational skills
  • Knowledge of property management or hospitality industry is a plus
  • Proficiency in multiple languages is beneficial
  • High school diploma or equivalent qualification
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