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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service Analyst (Korean Speaker)

Salary undisclosed

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Job Scope
  • Partner support desk is an inbound email service to support partners throughout the lifecycle from onboarding new partners to on- boarding partners. It is a service offered to partners as part of the Partner Advantage program.

  • The Partner Support Desk is a service provided to all companies participating in Partner Advantage, designed to efficiently resolve issues and answer questions regarding:

  • Partner Advantage portal access and navigation

  • Partner Advantage program benefits and requirements

  • Sales and marketing incentives

  • Deal Registration and Deal Referral

  • Contracts and policies

  • Partner Director

  • Marketplace

  • Partner Marketing Studio

  • The Differentiation Journey (certification, Expertise, Specialization, Customer Success Stories)

  • Partner Learning Center access and account issues


    • Job Description


    The Tier 1 Agent provides high touch support, ensuring they have a good experience in every transmission, to optimize their business opportunity and encourage them towards efficient use of partner tools and resources.


  • Senior profile with excellent communication skills to support

  • Partners/Applicants through email and video/hangout calls as needed.

  • Further, the goal is to support the Partner Managers to ensure that required processes for their partners are efficiently handled within the given viable time frame.

  • You will report to the Team Leader and Program Managers and liaise with all other support team members.


    • Tasks And Responsibilities
  • Responding to assigned customer inquiries in a timely and professional manner.

  • Work together with our Partners to provide high-quality support through different channels.

  • Follow communication procedures, guidelines and policies.

  • Proactively liaise with cross-functional departments to obtain information and solutions.

  • Report errors, improvements and feedback provided by our Partners.

  • Liaising between the Partner and internal teams via various methods (email and videoconference)

  • Ensuring the timely and successful delivery of our solutions according to SLA’s & requested deadlines

  • Assisting with challenging Partner requests or highly escalated cases

  • Develop deep knowledge of our products.

  • Meet and exceed personal/customer service team targets.

  • Able to troubleshoot issues independently.

  • Able to apply the knowledge in the documented SOP to make decision on what the root cause.

  • Tasks and responsibilities do not limit the tasks listed above.


    • Job Specification
  • Excellent comprehension, communication, and Korean skills

  • Analytical skills with demonstrated problem-solving ability

  • Ability to work in a fast-paced environment

  • Flexibility to work various shifts

  • Good technical skills (should be able to refer SOPs and use client tools independently)

  • Good organizational capacity

  • Empathic & enthusiastic personality

  • Personal Abilities

  • Excellent communication skills

  • Excellent soft skills

  • Team player

  • Proactivity


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