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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Support (Order Management) - B2B Industry

Salary undisclosed

Apply on

Linkedn
Original
Simplified
  • Exciting role with great exposure |Well-established company


About Our Client

Our client is an aerospace MRO industry. At present, they are in search of a Customer Support professional to join the team.

Job Description
  • Serve as the key account manager for assigned customers
  • Manage customer accounts
  • Provide reliable information to customers
  • Monitor Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracts
  • Escalate critical issues to management in emergencies
  • Maintain and send customer visit reports on time
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate relevant information to address inquiries and complaints
  • Direct requests and unresolved issues to the appropriate resource
  • Record details of inquiries, comments, and complaints
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Possess knowledge in set management, including scrap replacement and gap management
  • Send weekly reports and inspection reports to customers
  • Assist with logistics and forwarding issues for parts
  • Prepare management reports
  • Identify opportunities to improve processing, monitoring, and controlling efficiency
  • Support the development and maintenance of customer service procedures
  • Back up the Section Manager - Customer Support in their absence
  • Comply with and support Environmental Health & Safety policies, company rules, and regulations at all times
  • Perform any other tasks as assigned


The Successful Applicant
  • Minimum degree in Business Studies or a related field
  • Min 3 years of experience in aviation/heavy machinery/B2B manufacturing/trading industry
  • Dynamic, self-motivated, with strong planning skills
  • Excellent interpersonal, communication, and time management abilities
  • Strong analytical and decision-making capabilities
  • Systematic, organized, and a good team player
  • Able to work independently with a high level of confidentiality
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
  • Excellent verbal and written communication skills in English and Bahasa Melayu

What's on Offer
  • Competitive remuneration package
  • Exciting role with new challenging exposure


Contact: Ashley Tang

Quote job ref: JN-092024-6532124
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