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Agent Onboarding Analyst

Salary undisclosed

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Job Description

The Individual that we want to join us will be responsible to conduct onboarding of agents and corporate clients, perform sanction and background screening, completing annual Know—Your-Customer questionnaires received from correspondent partners, annual recertification (on-going due diligence) on agents and corporate clients, agent relocation application, and risk assessment. All responsibilities to be carried out in line with the internal Standard Operating Procedure and Policy Documents issued by BNM that is related to Money Services Business.

Responsibilities

Responsibilities:

Undertaking the CDD process for new and existing clients in accordance with the relevant laws andregulations of the Bank Negara Malaysia and IME’s internal guidance, policies, processes & procedures.

Perform Due Diligence assessments for corporate customer, merchants, and agents, as well as reviewing all relevant incorporations documentations for both new onboarding and for existing clients.

Performing screening during the onboarding and ongoing screening, including analyzing the results and identifying areas for Senior Manager/ Compliance officer (CO) review

Complete and submit annual KYC questionnaires received from IME’s correspondent partners with up-to-date information of IME, this includes latest/relevant supporting documents.

Assist the business with any queries relating to Due Diligence processes to ensure adherence to internal procedures and industry best practice.

Responsible to conduct Risk Assessment on legal person in a timely manner.

Communicating with internal teams to ensure CDD collection is undertaken promptly; following up asnecessary to manage outstanding CDD.

Participate in projects/initiatives/ad-hoc tasks.

Qualifications

Skills and Abilities:

We would like an individual to join our organization who has the following skills and abilities:

Proactive / Initiative

Problem Solving/ Decision Making/ Analytical Thinking

Excellent Oral and written communications skills.

Ability to deal with clients and guide them to comply with local AML regulations

Strong time management with ability to multi task

Oriented to meet rigorously the current legislation

Proficient in MS Word, Outlook, PowerPoint, Excel

Strong collaboration skills

English + local language required. A third one would be a good asset

Competencies:

Organization & Planning

Analytical thinking

Customer service orientation

Education

A bachelor’s degree