IT Support Internship

IT Support Internship(with opportunity for immediate conversion to Full Time)

An IT Support internship focuses on providing assistance to an organization’s employees and customers with their technical issues. Interns will typically work under the supervision of more experienced IT professionals and help troubleshoot and resolve problems related to hardware, software, networks, and various IT system

s

Key Responsibil

it

is:
• Technical Troubleshooting: Diagnose and resolve technical issues related to hardware, software, printers, and networkin g p

roblms.
• End-User Support: Assist employees or customers in resolving their IT-related queries and provide support via phone, email, or

i

n-peson.
• System Maintenance: Perform basic maintenance tasks such as installing software, updating systems, or setting u p n

ew harware.
• Ticket Management: Use IT support tools to log, track, and resolve support requests. Monitor support queues and ensure tim

e

ly resonses.
• Network Support: Assist with network setup, troubleshooting connectivity issues, and supporting network hardware like ro ute

rs and sitches.
• Documentation: Help document support processes and write user guides for common IT is

s

ues or slutions

.

SkillsDeveloped:
• Problem-solving and tr

oubleshootin abilities.
• Knowledge of operating

s

ystems (Windws & macOS).
• Basic networ kin

g skills (LAN,Wi-Fi, etc.).
• Customer ser

v

ice and communcation skills.
• Time management and multit ask i

ng in a fa

st-paed environmnt.

Ideal For:
• Individuals interested in IT infrastructure, n

etw

ork management, r desktop support.
• Those who e njo

y

helping others solete

ch

nical issues.

ITDeveloper Internship:
An IT Developer internship focuses on writing, testing, and maintaining software applications or systems. Interns in this role will typically work as part of a development team to assist in coding, debugging, and imp rov i

ng applications based

n the company’s needs.

Key Responsibilities:
• Coding and Development: Assist in writing, testing, and debugging code for software applications, often using languages like Java, ReactJS, C#, JavaScript, PH

P,

or others depending onthe company’s tech stack.
• System Testing: Help with the testing process, identifying bugs, an

d ensuring that the softwae meets quality standards.
• Documentation: Document code and development proce

s

ses to ensure maintainabilty and future improvements.
• Collaboration: Work with senior developers, project managers, and other stake hol

ders to understand project rquirements and deliverables.
• Research and Innovation: Stay updated with new technologies, programming languages, and developme

n

t methodologies t

hat can impove the project orprocesses.

Skills Developed:
• Proficiency in p

rog

ramming languages (e.g. Java,ReactJS, JavaScript, PHP, etc.).
• K now

ledge of databases (SQL, NoSQL) ad version control tools like Git.
• Understandin

g

of software development life cyces (S DLC

) and agile methodologies.
• Problm-solving and algori

t

hmic think

ing.
• Collaboration andcommunicatin in a team environment.

Ideal For:
• Individuals i

nte

rested in coding, software engineerig, web development, or app de vel o p

m

ent.
• Those who enjoy building soluion and creating software applications.



So if you are confuse in which direction you want to follo

w

, h

ere are some simple tips that I can giveto you base on the differences of the roles:

• IT Support focuses on resolving technical issues and supp or

ting end-users, while IT Developer is more abot building and maintaining software solutions.
• IT Support is more hands-on with ha

r

dware and troubleshooting, whereas IT De

velope is focused

on

coding and softwa re d

eveloment.

Perks & Benfits of joining our compny:

• M

onthly allowances
• Flexibl e wo

rking hours
• Suer fun monthly sports activity hostd by our company
• Compan

y trip all across the globe
• Exposure of new excit