Operations Research

Website: www.mili.eu

LinkedIn: www.linkedin.com/company/milieuinsight

Facebook: www.facebook.com/MilieuInsight

Milieu Insight is a consumer research and analytics company. We help businesses thrive in a data-driven world of rapid change, where the need for reliable, quick information to make strategic decisions has never been greater. We believe in the transformative power of going beyond insights and we’re driven by our passion to understand people - how they think, feel and act. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team, we collect and deliver consumer insight like no other research company around.

We collect our data through a proprietary mobile app known as Milieu Surveys (just search for it in the Singapore, Malaysia, Vietnam, Indonesia, Philippines & Thailand app stores if you’d like to give it a spin). The opinions shared by our community of panelists are synthesized through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits.

We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our clients to embrace new ways of thinking about and using consumer insight.

So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on!

We are looking for a Research Operations Executive based in Kuala Lumpur, Malaysia to help with operational tasks within the Research department:

Research Support / Project Success

• Support researchers and research projects; this will include
• survey scripting
• survey testing
• account servicing
• vendor coordination
• fieldwork management
• data processing
• report building
• Build, maintain and lead relationships with partner agencies (e.g. translations, data processing, reporting)
• Execute incidence checks

Internal operations

• Develop routines and source for ways to smoothen operational processes
• Build, organize and improve onboarding materials for new hires
• Manage and monitor timesheets
• Lead or support cross-department efforts (e.g. panelist black-listing, creation of purchase orders)

• 1-3 years of working experience, preferably in market research
• Experience in creating or supporting systems and frameworks to improve overall research structure
• Experience in project management
• Ability to build and maintain relationships with key external vendors
• Working knowledge and experience in using Microsoft Office (Excel, PowerPoint, Word)
• Experience (or interest) in tech-focused online research methodologies
• Good command of English

• You like a fun, tech-focused, fast-paced environment
• You are responsible, accountable and can work well independently
• You are resourceful and open minded
• You demonstrate strong organizational skills and attention to detail
• You have excellent communication skills
• You embrace change, and can adapt to a changing work environment
• You’re a trailblazer, and are comfortable paving a new path to source for solutions
• You bring high work ethic and exceptional attitude to the team
• I know that doing great things doesn’t come easy, and that every time I stumble along the way only makes me stronger

If you grew up dreaming of working for an established, well known company with an office in a swanky building, Milieu may not be for you …yet.

We would love to have a chat with you if most of the following statements describe who you are:

• I have always wanted to create a legacy of my own
• I am motivated by a sense of achievement, and creating new things excites me.
• I understand the importance of productive and persistent hard work but also understand that taking rests, having fun, spending time with loved ones and generally soaking in life’s experiences are equally important
• I know that doing great things doesn’t come easy, and that every time I stumble along the way only makes me stronger

Regardless of your past professional experience, at Milieu we will embrace your interests and strengths and try to develop them in the right way. We’ll ensure that you leave us not only with the nuts and bolts of our business, but also with experiences and skills that you can use for the rest of your life.