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Human Resources Manager

Salary undisclosed

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About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

Reporting to the Group Head of HR, you will be responsible for the HR function in the Malaysia office and provide end-to-end operational and strategic support across the full spectrum of HR functions such as Talent Acquisition, Compensation & Benefits, Performance Management and Talent Management.

You will actively engage internal and external stakeholders to implement HR programs to achieve business objectives

Key Responsibilities

  • Partner with Business/ Management to ensure strategic HR goals are aligned with business initiatives
  • Attract and hire relevant and best in class candidates, which includes being actively involved in the candidate selection and offer process
  • Partner and engage Universities to put in place programs to attract talents and build the necessary talent pipelines to meet business needs
  • Use employee metrics, market trends to determine the efficacy of people processes and apply insights to build and improve the effectiveness of HR solutions to meet dynamic business needs
  • Develop and build organisational capabilities to meet current and future business needs
  • Partner business leaders/managers to proactively drive a high performance culture within their respective teams and ensure alignment of on-the-ground performance management practices with the Group’s HR framework
  • Understand employee engagement issues and partner business leaders to implement effective solutions to address these issues
  • Provide inputs on workforce planning and manpower budgeting; track and ensure plans are executed accordingly within budget.
  • Enforce procedural fairness in employee relations matters. Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.
  • Ensure compliance to all relevant regulatory requirements provide guidance across all levels and anticipate / mitigate potential risks when necessary
  • Work closely with the Compensation & Benefits team to conduct the annual talent and compensation review

Requirements

  • Degree in Human Resources Management or other related disciplines with progressive HR experience in medium to large organizations
  • At least 7+ years of HR experience with at least 5 years of experience in both talent acquisition and HR Business Partner experience
  • Good understanding and practical application of local employment laws and HR practices, and in touch with emerging HR trends
  • Must be self-starter, hands on and passionate to operate both strategically and tactically in a dynamic and fast-paced environment
  • Excellent interpersonal, communication and stakeholder management skills and ability to relate well with people at all levels
  • Possess strong creative thinking skills to build and deliver on innovative HR solutions
  • Familiarity with the payments or financial industry with end-to-end HR service delivery experience will be advantageous
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