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Community Operations

Salary undisclosed

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Why us?

  • MEXC (www.mexc.com) is one of the fastest-growing global digital asset exchanges by trading volume (Top 10 according to CoinMarketCap)
  • Competitive salary+bonuses
  • Career growth
  • Various benefits and support from the company
  • Full remote job- you can work from anywhere!
  • Friendly team

Job Requirement:

  • Community angel, KOL and operation management
  • Efficiently handling user inquiries and resolving issues related to our platform and services.
  • Collaborating with various internal teams to optimize operational processes and enhance customer support strategies.
  • Monitoring platform performance and conducting data analysis to identify areas for improvement.
  • Assisting in the development and implementation of marketing campaigns and user engagement initiatives.
  • Contributing to the growth of the MEXC community by engaging users through social media and other channels.
  • Adapting to new challenges and taking initiative to support the company’s overall mission and vision.

Job Requirements:

  • Professional proficiency in Mandarin and English.
  • Exceptional communication skills and ability to work effectively with a diverse team.
  • Passion for the blockchain and cryptocurrency industry (Crypto experience is not required).
  • Strong problem-solving abilities and a proactive approach to handling challenges.
  • Bachelor’s degree or equivalent practical experience preferred.